Florida Telecommunications Relay, Inc. (FTRI)

offers a variety of specialized phones

FREE to qualified applicants

Eligibility is open to Florida residents who are deaf, hard of hearing, deaf/blind, or speech impaired.

FTRI specialized telephone equipment is available at no cost. You must also provide proof of residency with one of the following:

FTRI specialized telephone equipment is available at no cost. You must also provide proof of residency with one of the following:

  • Florida Driver’s License
  • Florida Voter Registration Card
  • Florida Identification Card
  • Florida Vehicle Registration
  • Florida Medicaid Card
  • Letter from Social Security with your name and Florida address

To pick up your FREE phone, bring one of the documents listed above to the following address:

CIL of Northwest Florida

3600 North Pace Blvd.

Pensacola, FL 32505

To receive specialized telephone equipment, you must provide proof of eligibility.  Call 850-595-5566 to speak to Danny Broxson for the Florida Telecommunications Relay, Inc. (FTRI) Program assistance. If you have other communication needs: Sorenson VRS:  850-208-3106 or Relay: 711.

Florida Telecommunications Relay Inc. (FTRI) Events

Call for a presentation about the Florida Telecommunications Relay, Inc. (FTRI) free specialized telephone distribution program and related services for qualified Florida citizens. After most presentations someone will be available to distribute and provide training on the specialized telephone. Information about the Florida Relay service will also be disseminated during this presentation.

For more information contact:  Karen Jackson, CIL of Northwest Florida at 850-595-5566 or Email:  karen@cilnwf.org.  If you have other communication needs: Sorenson VRS:  850-208-3106 or Relay: 711.


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